Error Codes

Below are the list of Order error codes. You can use the 'Code' column and customize based on your platform.

Method	Endpoint	Code	Message
POST	/v1/orders	40002001	Booking courier API Key is not found
POST	/v1/orders	40002002	Key has not been activated
POST	/v1/orders	40002003	There's an error with your authentication key. Please contact [email protected] for this matter
POST	/v1/orders	40002004	This is direct Biteship order and you're missing type field
POST	/v1/orders	40002005	Delivery type has no value. Please specify whether it's a 'Now', or 'Scheduled' delivery type
POST	/v1/orders	40002006	Please make sure to input the right delivery type value
POST	/v1/orders	40002007	Courier is not available for scheduled delivery
POST	/v1/orders	40002008	Please make sure you requested the correct extra feature(s)
POST	/v1/orders	40002009	Courier is not available for cash on delivery service
POST	/v1/orders	40002010	Either destination needs to have postal code or coordinate
POST	/v1/orders	40002011	Either origin needs to have postal code or coordinate
POST	/v1/orders	40002012	Destination addres is required for this courier
POST	/v1/orders	40002013	Time already passed. Set new delivery time.
POST	/v1/orders	40002014	Please make sure origin contact name is filled
POST	/v1/orders	40002015	Please make sure origin contact phone is filled
POST	/v1/orders	40002016	Please make sure origin address is filled
POST	/v1/orders	40002017	Please make sure destination contact name is filled
POST	/v1/orders	40002018	Please make sure destination contact phone is filled
POST	/v1/orders	40002019	Please make sure destination address is filled
POST	/v1/orders	40002020	Failed due to invalid or missing postal code. Please contact [email protected] for this matter.
POST	/v1/orders	40002021	There's something wrong getting the courier rates. Please contact [email protected] for this matter.
POST	/v1/orders	40002022	Origin coordinate must have both latitude and longitude value
POST	/v1/orders	40002023	Selected courier needs to have origin coordinate value
POST	/v1/orders	40002024	Destination coordinate must have both latitude and longitude value
POST	/v1/orders	40002025	Selected courier needs to have destination coordinate value
POST	/v1/orders	40002026	Selected courier does not exist
POST	/v1/orders	40002027	Courier service type does not exist
POST	/v1/orders	40002028	Your account is not available for {{Courier Name}} COD feature.
POST	/v1/orders	40002029	Please specify the correct COD Type: 3_days, 5_days, 7_days or leave it null to set as default 7_days
POST	/v1/orders	40002030	Cash on delivery value cannot exceed Rp. 15.000.000
POST	/v1/orders	40002031	Existing courier cannot provide cash on delivery
POST	/v1/orders	40002032	Need to fill proof of delivery note
POST	/v1/orders	40002033	Courier is not available for providing proof of delivery service
POST	/v1/orders	40002034	Courier is not available for providing insurance
POST	/v1/orders	40002035	Delivery date has not been specified
POST	/v1/orders	40002036	Delivery time has no been specified
POST	/v1/orders	40002037	Restriction for same day delivery order time
POST	/v1/orders	40002038	There's something wrong with the order item. Please contact [email protected] for more information
POST	/v1/orders	40002039	There's something wrong with the payment. Please contact [email protected] for more information
POST	/v1/orders	40002040	There's something wrong with ordering partner. Please contact [email protected] for more information.
POST	/v1/orders	40002041	Failed to create order. Please contact [email protected] for this problem.
POST	/v1/orders	40002060	Reference id has already been used before. Please input other reference id
POST	/v1/orders	40002061	Delivery date must be in 'YYYY-MM-DD' format
POST	/v1/orders	40002062	Delivery time must be in 'HH:mm' format
POST	/v1/orders	40002999	Something is wrong with the order. Please contact [email protected] for more info
GET	/v1/orders/:id	40002042	Something went wrong when getting the order's details.
GET	/v1/orders/:id	40002057	Order not found
POST	/v1/orders/:id	40002043	Something is wrong when updating a new order. Please contact [email protected] for this matter.
POST	/v1/orders/:id	40002044	Order has already been confirmed therefore cannot edit order. Please create a new order instead.
POST	/v1/orders/:id	40002045	Cannot update order because shipment already delivered
POST	/v1/orders/:id	40002046	Cannot update order because shipment already cancelled
POST	/v1/orders/:id	40002047	Cannot update order because shipment is on process
POST	/v1/orders/:id	40002048	Something error in development mode
POST	/v1/orders/:id	40002049	Something went wrong with the payment when updating the new order.
POST	/v1/orders/:id	40002050	Order has already been {{new status}}
POST	/v1/orders/:id	40002051	Order failed to confirm in development mode
POST	/v1/orders/:id	40002052	Failed to confirm order. Please contact [email protected] for this matter
POST	/v1/orders/:id	40002053	Cannot cancel order because order already {{status}}
POST	/v1/orders/:id	40002054	Failed to cancel development order
POST	/v1/orders/:id	40002055	Failed to cancel the courier. Please contact [email protected] for this matter
POST	/v1/orders/:id	40002056	Something wrong when cancelling an order. Please contact [email protected] for this matter.
POST	/v1/orders/:id	40002058	Tags must be in array format
POST	/v1/orders/:id	40002059	Waybill id is already created and cannot be duplicated.
POST	/v1/orders/:id	40002060	Reference id has already been used before. Please input other reference id
POST	/v1/orders	40009001	Lack of transaction data
POST	/v1/orders	40009002	Payment method is not found
POST	/v1/orders	40009003	Payment failed to process. Please contact [email protected] for this matter.
POST	/v1/orders	40009004	Failed to create transaction