From everyday shipping needs to higher-volume, more complex operations. Choose the Biteship plan that matches your business's stage of growth.
Choose the plan that fits your operational needs and stage of growth. One plan covers Dashboard, Shopify, WooCommerce, and API.
Starter
A starting point to try Biteship with lighter usage.
Rp0/ month
Grow
For businesses needing more capacity, plugin access, and API quota.
Rp149,000/ month
Scale
For high-volume businesses that need advanced capabilities.
Rp999,000/ month
Biteship Plus
Enterprise/high-volume needs with custom commercial arrangements.
Contact Us
See feature, quota, and service details for every plan. Tap the ⓘ icon next to a feature name for a short explanation.
| Feature | Starter | Grow | Scale | Biteship Plus |
|---|---|---|---|---|
| Core Usage | ||||
| Shipments per month | 100 | 2,000 | 10,000 | Unlimited |
| Returns per month | 10 | 200 | 1,000 | Unlimited |
| Rates Playground (rate simulation) | ✓ | ✓ | ✓ | ✓ |
| Couriers & Rates | ||||
| Active couriers | 3 | 10 | 20 | Unlimited |
| Custom rates | 1 | 3 | 10 | Unlimited |
| Custom Courier | — | — | ✓ | ✓ |
| Shipping discounts from partner couriers | — | — | — | ✓ |
| SLA promise + compensation | — | — | — | ✓ |
| Bring your own courier (BYOK) | — | — | — | ✓ |
| Plugins | ||||
| Shopify & WooCommerce plugin | Add-On | ✓ | ✓ | ✓ |
| Instant/same-day at plugin checkout | Add-On | Add-On | ✓ | ✓ |
| API | ||||
| API Integration access | ✓ | ✓ | ✓ | ✓ |
| Rates APIOverage Fees | 0 IncludedRp5/request | 10,000 IncludedRp5/request | 50,000 IncludedRp5/request | Unlimited |
| Tracking APIOverage Fees | 0 IncludedRp10/request | 2,000 IncludedRp10/request | 10,000 IncludedRp10/request | Unlimited |
| Maps APIOverage Fees | 0 IncludedRp2/request | 50,000 IncludedRp2/request | 200,000 IncludedRp2/request | Unlimited |
| Shipping Label API | — | ✓ | ✓ | ✓ |
| Shipping | ||||
| Shipping labels | ✓ | ✓ | ✓ | ✓ |
| Cash on Delivery (COD) | ✓ | ✓ | ✓ | ✓ |
| International shipping | Add-On | ✓ | ✓ | ✓ |
| Custom shipping label (your own branding) | — | — | ✓ | ✓ |
| Advance Shipping Analytics | — | — | ✓ | ✓ |
| Tracking | ||||
| Shipment status monitoring | ✓ | ✓ | ✓ | ✓ |
| Tracking page | ✓ | ✓ | ✓ | ✓ |
| Customer shipping feedback | — | — | ✓ | ✓ |
| Promotions on tracking page | — | — | ✓ | ✓ |
| Branded tracking page (your logo & colors) | — | — | ✓ | ✓ |
| Returns | ||||
| Return tracking | ✓ | ✓ | ✓ | ✓ |
| Return page | — | ✓ | ✓ | ✓ |
| Custom return page | — | — | ✓ | ✓ |
| Team & Locations | ||||
| Origin locations | 2 | 5 | 10 | Unlimited |
| Manager Role | 1 | 1 | 3 | Unlimited |
| Operations Role | 0 | 1 | 5 | Unlimited |
| Finance & Developer Role | Unlimited | Unlimited | Unlimited | Unlimited |
| Custom shipping flow | — | — | — | ✓ |
| Support | ||||
| Customer onboarding | Mass onboarding | Mass onboarding | Dedicated onboarding | Dedicated onboarding |
| Customer support | Ticket | Ticket | Ticket + WhatsApp Group | All communication channels |
| Dedicated account manager | — | — | — | ✓ |
Add specific capabilities to fit your business's operational needs.
Shopify/WooCommerce Plugin
Store order sync for the Starter plan.
Instant Courier for Plugins
Instant/same-day option at plugin checkout on the Grow plan.
International Shipping
Enable international couriers on the Starter plan.
Additional Origin Location
Add origin location capacity beyond your plan limit.
Additional Manager Role
Add a team seat with Manager access.
Additional Operations Role
Add a team seat with Operations access.
Manage storage, fulfillment, and warehouse operations to fit your business needs.
A great fit for businesses selling across 3+ sales channels. Cold storage is available.
A warehouse management system that adapts to your business's operational needs.
Get additional benefits by using our services.
A fully automated system to minimize errors.
Monitor inventory, stock, and shipment status anytime.
All costs are clear upfront, with no hidden fees.
One platform for all your integrated logistics needs.
Trusted by growing brands and businesses
Find answers about plans, billing, usage, and Biteship features.
Starter is suitable for lighter usage needs. Grow adds order capacity, store plugins, API quota, and international shipping for growing businesses. Scale adds higher-volume capacity and advanced capabilities such as instant/same-day checkout, custom couriers, and tracking and return pages customized to your brand.
Choose a plan based on your shipment volume, number of active couriers, store plugin needs, and required API quota, not just price. As your needs grow, you can always upgrade to a plan with more capacity.
Yes. One Biteship subscription covers the capabilities available across channels, including Dashboard, Shopify, WooCommerce, and API. The features and capacity available to you depend on your selected Biteship plan.
Consider upgrading when your shipment volume, active couriers, origin locations, or team members are approaching your current plan's limits, or when you need capabilities only available on a higher plan.
Yes. You can change your plan at any time via the Billing menu in the Biteship Dashboard to fit your business's operational needs.
Each plan has different usage limits, such as shipment count, active couriers, origin locations, team members, and API quota. If your business needs start approaching or exceeding your current plan's capacity, you can upgrade to a plan with more capacity. For API usage beyond the quota included in your plan, additional charges follow the per-request rates listed in the comparison table.
Starter does not include a monthly quota for Rates, Tracking, and Maps API, so usage is charged from the first request. Grow and Scale include monthly API quotas; usage beyond those quotas is charged per request at the rates shown in the comparison table. Biteship Plus includes unlimited API quota.
The subscription fee does not include shipping charges, which follow the rates of the courier or service you use. Depending on your needs and usage, additional costs may also come from Add-Ons or API usage beyond your plan's included quota.
Yes. The yearly Grow and Scale plans offer more savings compared to paying monthly.
Open the Biteship Dashboard, then go to the Billing menu to view your active plan, validity period, auto-renew, Subscription Usage, transactions, and invoices.
Manage shipping and orders from the warehouse, without the operational hassle.
Logistics ecosystem to grow your e-commerce business, from shipping aggregators to fulfillment warehouses.
Services
© 2026 Biteship. All rights reserved.
